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	Hotelbeds announces the successful upgrade of its entire Contact Centre telephony infrastructure.
	Migration onto a cloud-based solution provided by Vonage unifies Hotelbeds Contact Centre onto one platform.
	Clients are already benefiting from improved call response times, automated integration with Hotelbeds’ CRM system and cost savings via new local rate calls.


Palma, 30th June 2020. Hotelbeds, the world’s leading bedbank, has announced today that is has successfully completed the upgrade of the entire telephony infrastructure that supports its Contact Centre.

The upgrade began late last year and has involved migrating all existing services onto a new cloud-based Salesforce contact centre solution provided by Vonage (previously known as New Voice Media).

As a result of this Holtebeds’ Contact Centre – which provides customer support for both the Hotelbeds and Bedsonline brands, plus the Beyond the Bed portfolio – will now operate on a single platform and will offer customers:


	Greater call stability
	Improved audio quality
	Almost complete elimination of dropped calls
	Full integration with Hotelbeds’ CRM system, enabling the client’s details to automatically appear to the agent when receiving a call
	Improved call answer times and call answer rates
	Cost savings for clients via offering local rate telephone numbers.&nbsp;


Marc Albert, Global Operations Director at Hotelbeds, commented: “Whilst the migration onto the Vonage platform had been scheduled for some time, clearly this couldn’t have come at a more important moment due to the unexpected challenges of COVID-19.

“Therefore I’m very proud to confirm that the improved response times, CRM integration and overall improved call quality introduced by this upgrade has meant that we have been able to maintain our high-standard of customer service, despite seeing very significant spikes in volumes of calls during recent months.

“On behalf of all my senior colleagues I would like to congratulate all those involved in this successful migration and thank them for their hard work. This is yet another great example to our partners of how we are #WithYouAllTheWay!”

About Hotelbeds

Hotelbeds is the world’s leading Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

&nbsp;

Follow us on:

LinkedIn: https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: @Hotelbeds_official

&nbsp;

Hotelbeds Media contacts

Media Relations &amp; Corporate Affairs

Clara Truyols

clatruyols@hotelbeds.com


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Hotelbeds enhances client experience through upgraded Contact Centre 


	Launch of chatbot feature called ‘Bedsy’ for Hotelbeds and Bedsonline clients will reduce waiting times by automatically responding to our clients’ most common requests.
	Bedsy complements and enhances Hotelbeds’ Livechat service, launched earlier this year, that enables clients to directly speak with the Contact Centre via the web.
	Both Bedsy and Livechat are part of the recently launched ‘SelfSeT’ self-service toolkit from Hotelbeds that will see further initiatives scheduled for release this year.


Palma, Spain, &nbsp;25 June 2020 – Hotelbeds, the world’s leading bedbank, has today announced the launch of a chatbot feature called Bedsy that will be available to Hotelbeds and Bedsonline clients.

This news follows the successful launch of ‘Livechat’ at the beginning of the year. Livechat puts clients in direct contact with their local Contact Centre in a much faster way than before, creating a real-time, one-to-one relationship via a web chat function.

Bedsy is a chatbot that can provide the status of booking queries or provide a supplier confirmation number all in real time and whilst attending an unlimited number of customers simultaneously.

Bedsy can also point clients in the right direction for many other day-to-day booking requests and queries, such as how to send a special request to the hotel or provide links to access hotel information.

Both Livechat and Bedsy form part of ‘SelfSeT’, a newly launched self-service toolkit from Hotelbeds designed to help clients resolve their most common queries in the fastest and most convenient way possible.&nbsp;

The SelfSeT toolkit will provide new tools to help clients save time and effort when managing bookings with Livechat and Bedsy are the first tools available. Further planned launches will include a Reservations Help Desk, a Reservation Management Portal for API clients, an automated phone support platform, and a range of new functionalities and improvements to the booking engine.

Bedsy and Livechat are already available to more than 60,000 client partners Hotelbeds and Bedsonline are working with around the world – including travel agents, tour operators, airlines, and points redemption schemes – with the exception of Japan and China. By automatically responding to clients’ queries Bedsy is able to save valuable time for clients and maximise the efficiency of Hotelbeds’ Contact Centres.

Marc Albert, Global Operations Director at Hotelbeds, commented: “We listened to our clients and recognized that they wanted to reduce operational costs and boost efficiency, so we’ve created Bedsy to respond to those needs.

“Bedsy will maximise the efficiency of our customer care teams and save a lot of the time clients currently spend resolving their most common queries, not least as 35% of calls we receive are just to re-confirm hotel bookings.

“Equally Livechat means our Contact Centre agents are instantly accessible to our clients and thus can handle customers’ enquiries quicker.”

“Our main objective is to offer the best customer experience and we strongly feel that with the launch of Bedsy and Livechat – along with other SelfSeT tools in development – we are delivering the best possible customer care in our sector.”

&nbsp;

About Hotelbeds 

Hotelbeds is the world’s leading bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotel properties across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – whilst not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty schemes in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

&nbsp;

Follow us:

&nbsp;&nbsp; Linkedin: https://www.linkedin.com/company/hotelbeds

&nbsp;&nbsp; Twitter: @Hotelbeds

&nbsp;&nbsp; Facebook: Hotelbeds

Instagram: @hotelbeds_official

&nbsp;&nbsp;&nbsp;

Hotelbeds Media Contact

PR, Media Relations &amp; Corporate Affairs

Clara Truyols clatruyols@hotelbeds.com

&nbsp;

&nbsp;


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 Hotelbeds innovates customer service experience with chatbot launch


	Hotelbeds to distribute Radisson Hotel Group’s 1,100 hotels in operation in 120 countries to over 60,000 B2B travel buyers, including retail travel agents, airlines, loyalty programs and tour operators.


&nbsp;

Palma, Spain, &nbsp;23 &nbsp;June 2020 – Hotelbeds, the world’s leading bedbank, has entered into a preferred partnership with Radisson Hotel Group, one of the world's largest hotel groups. &nbsp;

The collaboration was signed in April of this year and takes the form of a preferred agreement.&nbsp;

Through this agreement, Radisson Hotel Group will distribute via Hotelbeds’ network of more than 60,000 B2B travel buyers such as tour operators, retail travel agents, airlines and loyalty programs across more than 140 source markets worldwide.

At the same time, Hotelbeds’ customers will gain access to preferential rates and availability across Radisson Hotel Group’s portfolio of over 1,100 hotels in more than 120 countries worldwide, representing seven brands including Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn &amp; Suites by Radisson.

Hotelbeds’ portfolio of 60,000 B2B travel buyers will offer Radisson Hotel Group incremental, high value bookings from non-domestic markets that typically book further in advance, pay more per room, stay for longer, cancel less and spend more at the property. &nbsp;

Radisson Hotel Group will distribute its hotel rooms through Hotelbeds’ two main channels: the wholesale distribution channel that operates under the 'Hotelbeds' brand, and the retail channel, Bedsonline, that caters to retail travel agents.

Mark Redmond, Head of Global Chains at Hotelbeds commented: “Radisson Hotel Group is one of the world’s largest hotel groups and we are delighted to sign a preferred partnership with them. Once restrictions are removed and travel begins to start again, I am certain that our 60,000 B2B travel buying clients will be very excited about gaining access to special rates and availability for Radisson Hotel Group’s well-known brands such as Radisson Blu, Park Plaza or Park Inn by Radisson.”

Eric de Neef, EVP &amp; Global Chief Commercial Officer at Radisson Hotel Group, added: “Through the alliance with Hotelbeds we have access to a leading and strategically important B2B distribution network, including both wholesale and retail distribution worldwide through Bedsonline. As we start to re-boot, re-shape and re-boost the business after the peak of the crisis, we want to continuously extend our sales reach, and Hotelbeds is the right partner to achieve this. We look forward to working with Hotelbeds and to not only grow overall bookings together, but more importantly to grow incremental, high-value bookings.”

Both Radisson Hotel Group and Hotelbeds support and endorse the “Safe Travels” protocols of the World Travel &amp; Tourism Council (WTTC), that are aimed at helping restart the global tourism industry.

To reinforce the message of health and safety, Hotelbeds has recently launched “Safe2Stay”, a filter category that consolidates and displays in the booking process the hotel properties that are following the different COVID-19 health and safety protocols and certifications that travel industry companies, tourism boards and lobby groups have recently created.

This category covers the Radisson Hotels Safety Protocol, which is a program of in-depth cleanliness and disinfection procedures to further strengthen the hotels’ existing rigorous sanitation, cleanliness, and disinfection guidelines, in partnership with SGS, the world’s leading inspection, verification, testing and certification company.

&nbsp;

About Hotelbeds 

Hotelbeds is the world’s leading bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotel properties across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – whilst not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty schemes in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

&nbsp;

Follow us:

Linkedin: https://www.linkedin.com/company/hotelbeds

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: @hotelbeds_official

&nbsp;

Hotelbeds Media Contact

PR, Media Relations &amp; Corporate Affairs

Antonia Aguiló – a.aguilo@hotelbeds.com

&nbsp;

About Hotel Radisson Group

Radisson Hotel Group is one of the world's largest hotel groups with seven distinctive hotel brands, and more than 1,400 hotels in operation and under development in 120 countries. Its signature service philosophy is Every Moment Matters.

Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn &amp; Suites by Radisson, brought together under one commercial umbrella brand Radisson Hotels.

Radisson Rewards is our global rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers exceptional loyalty benefits for our guests, meeting planners, travel agents and business partners.

Radisson Meetings places its guests and their needs at the heart of its offer and treats every meeting or event as more than just a date on the calendar. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and our signature Yes I Can! service spirit and being uniquely 100% Carbon Neutral.

More than 100,000 team members work for Radisson Hotel Group and at the hotels licensed to operate in its systems.

&nbsp;

For more information, visit:

www.radissonhotels.com/corporate

Or connect with us on:

LinkedIn: www.linkedin.com/company/radisson-hotel-group

Instagram:www.instagram.com/radissonhotels

Twitter:https://twitter.com/radissonhotels

Facebook: www.facebook.com/radissonhotels

YouTube: www.youtube.com/radissonhotelgroup


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Hotelbeds signs preferred distribution agreement with Radisson Hotel Group


	Hotelbeds will add 10,000 more properties by the end of the year.
	Major source markets where domestic content will be significantly strengthened will initially include the USA, Canada, Mexico, Germany, Austria, Switzerland, Spain, Portugal, Italy, UK, UAE, Saudi Arabia, China, Thailand, Australia and New Zealand, with more to be added in the near future.
	The plan also focuses on sourcing hotels from secondary destinations, adding more property types, increasing the availability of refundable rates and actions to capture last minute booking demand.


Palma, Spain,&nbsp;18 June 2020&nbsp;–&nbsp; Hotelbeds, the world’s leading bedbank, has today announced a plan that responds to the strong demand for domestic hotels from the world’s largest source markets following the aftermath of COVID-19.

As part of this drive, Hotelbeds plans to add an additional 10,000 new properties to its global portfolio of hotels by the end of the year.

Harnessing big data analytical capabilities, Hotelbeds has been able to closely compare the main corridors, lead time, and length of stay for each source market to more accurately predict the characteristics of the surge in demand for domestic stays.

As a first wave the initiative will be implemented in &nbsp;the USA, Canada, Mexico, Germany, Austria, Switzerland, Spain, Portugal, Italy, UK, UAE, Saudi Arabia, China, Thailand, Australia and New Zealand, with more countries to be included in the near future.

This strategy has been strongly supported by many of Hotelbeds’ 60,000 B2B travel buyers worldwide – including tour operators, airlines, points redemption schemes and retail travel agencies – who have also clearly signalled the increase in demand for domestic properties following the pandemic.

In addition to adding more domestic properties in the above-mentioned markets, Hotelbeds is already putting in place the following actions:


	
	Expanding its hotel portfolio in secondary destinations in order to cover new leisure destinations relevant for domestic travellers.
	
	
	Adding more property types, for example resorts and rural hotels.
	
	
	Increasing the availability of refundable rates to provide peace of mind for final customers.
	
	
	Reducing releases and minimum stay requirements in order to increase to the maximum availability and respond to the more last minute profile of domestic travellers.
	
	
	Launching local marketing campaigns targeted at B2B travel buyers in the selected source markets to promote domestic products at great rates this summer season.
	


León Herce, Global Sales Director at Hotelbeds, said: “Following client feedback, and thanks to our own data analytics capabilities, we have detected not only the overall surge in domestic demand, but the requirement for more product in secondary destinations, across all different property types.&nbsp;

&nbsp;“As you would expect, hoteliers in these destinations – many of them previously dependent on international markets that are unlikely to be travelling anytime soon – are very keen to capture the new domestic demand and we are working hard to sign them up fast.”

About Hotelbeds 

Hotelbeds is the world’s leading Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the

Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

&nbsp;

Follow us on:

LinkedIn:&nbsp;https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: Hotelbeds_official

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Antonia Aguiló

a.aguilo@hotelbeds.com


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Hotelbeds responds to strong demand for domestic hotels in the world’s largest source markets

&nbsp;


	New redesigned API portal makes APItude even easier to use and more powerful for clients such as tour operators, airlines and points redemption schemes.
	APItude can now handle up to 14 billion searches a day during peak periods.
	New functionalities include a real-time dashboard, automated documentation, and faster integration with the Hotelbeds APIs via a simple four-step onboarding process.


Palma, 16th June 2020 -&nbsp;Hotelbeds, the world’s leading bedbank, has launched today a new API portal for APItude.

APItude is Hotelbeds’ API that allows travel trade buyers such as tour operators, airlines and points redemption schemes to directly integrate Hotelbeds’ 180,000 hotel properties and ancillary services into their platform.&nbsp;

The new portal has been through beta testing with selected clients for the last two months and now is ready for launch, featuring a completely renewed design and new functionality.

As a result, APItude is now even easier for clients to use, due to features such as:


	Real-time dashboard: clients will have full control and visibility over their current API status and usage in real time. There is also a new stats dashboard, providing near real-time insights of API usage, powered directly by Hotelbeds’ Business Intelligence data warehouse.
	Automated documentation:&nbsp; Hotelbeds has built modern, automated OpenAPI generated documentation to ensure the documentation always remains updated for our clients.
	Faster integration with the APIs: new integrations will go from testing to production in just a few days, with a simple, new four-step process. This turnaround time to execution makes APItude far more appealing.


The audience for this new API Portal will no longer be just developers, but also members of the sourcing, product and sales management teams of Hotelbeds’ clients that are aiming to boost their commercial performance via APItude. In order to achieve the above, and in&nbsp; addition to today’s launch, by the end of 2020, the API Portal will feature an optimization centre providing tailored hotel recommendations based on current market data, &nbsp;which will enable the Hotelbeds’ clients to receive a competitive edge and to provide better product to the end customers.

León Herce, Global Sales Director at Hotelbeds, said: “With the first signs of recovery in the market beginning to emerge it is even more essential to provide our clients with the best available tools &nbsp;by enhancing the developer experience and making the whole process even faster and more intuitive. We believe that this latest version of APItude does just that and I´d like to thank all the team for their hard work and commitment in delivering this on time to meet the very urgent needs of the market.”

APItude is the fastest and lightest hotel distribution API in the market. It enhances the developer experience by making the integration process easier, faster, and more intuitive – allowing partners to develop their own travel website or mobile app using Hotelbeds’ product portfolio more easily than ever before.

Forming part of Hotelbeds’ commitment to innovation, APItude was launched by Hotelbeds at World Travel Market (WTM) in 2015.

To learn more about the new developer portal please visit https://developer.hotelbeds.com/

About Hotelbeds

Hotelbeds is the world’s leading Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

&nbsp;

Follow us on:

LinkedIn: https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: @Hotelbeds_official

&nbsp;

Hotelbeds Media contacts

Media Relations &amp; Corporate Affairs

Clara Truyols

clatruyols@hotelbeds.com


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Hotelbeds continues to innovate with launch of API portal


	Free monthly webinar series hosted by Hotelbeds will offer insights into how to respond to the challenges of COVID-19.
	Each Travel Talk webinar will feature a panel of leading travel industry experts.
	First edition on June 18th to explore ‘What does the journey to recovery look like?’.


Palma, Spain,&nbsp;9th June 2020&nbsp;–&nbsp; Hotelbeds , the world’s leading bedbank, has today announced the launch of a webinar series entitled ‘Travel Talk Webinars’ .

The free monthly webinar series will provide insights into the COVID-19 challenges currently faced by the whole travel industry, as well as recommendations for both identifying and capturing opportunities for recovery.

Each month Travel Talk will be hosted by Hotelbeds and will feature panellist of leading experts from across the industry such as hoteliers and lobby groups, plus travel buyers such as tour operators, airlines and point redemption schemes.

Travel Talk’s first edition will take place on June the 18th at 5pm CET/11am ET and the topic will be ‘What does the journey to recovery look like?‘.

This first panel will address key issues such as how to look out for the signs of recovery, how travel companies should adapt their business for when the recovery begins, and a debate around the biggest challenges the industry faces, both now and in the future. .

Paul Anthony, Commercial Excellence and Global Partnerships Sourcing Director at Hotelbeds will moderate the panel and will be accompanied by the following speakers:


	Maribel Rodríguez, Senior Vice President at World Travel &amp; Tourism Council (WTTC)
	Michael Savage, Director at American Airlines Vacations
	Cheryl Williams, Regional Vice President at Alohilani Resort Waikiki Beach and HIGHGATE Hawaii.


Gareth Matthews, Director of Marketing &amp; Communications at Hotelbeds commented: “For some time we´ve been working hard behind-the-scenes to help our partners respond to the challenges of COVID-19. But we felt that the combination of our strong industry knowledge and global portfolio of leading industry partners places us in a unique position to produce significant insights and advice for the industry as a whole – and one of the most appropriate ways to present this is via a programme of free webinars that everyone in the industry is welcome to join. We have some impressive guests planned for both this first edition and the future webinars that will form part of the programme. Watch this space.”&nbsp;

The webinar is open to anyone in the industry to attend via the following registration page: https://joinus.hotelbeds.com/traveltalk1-the-journey-to-recovery/

About Hotelbeds 

Hotelbeds is the world’s leading bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotel properties across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – whilst not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty schemes in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond The Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

&nbsp;

Follow us on:

LinkedIn:&nbsp;https://www.linkedin.com/company/hotelbeds

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: Hotelbeds_official

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Antonia Aguiló

a.aguilo@hotelbeds.com


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Hotelbeds launches Travel Talk webinar series to help industry recover from the challenges of COVID-19


	
	Trip.com Group’s users gain access to Hotelbeds’ Beyond the Bed portfolio of 18,000 activities in 690 destinations, 25,000+ transfer routes in 1,100 destinations, as well as theme-park attractions and events tickets.
	
	
	Supplier partners of ancillaries to Hotelbeds are able to sell their inventory to Trip.com Group’s 400 million users via both the Chinese and non-Chinese distribution channels of Trip.com Group, which operates the Ctrip, Trip.com, and Skyscanner brands.
	


Shanghai, June 4th 2020 – Hotelbeds, the world’s leading bedbank, has announced a strategic partnership with Trip.com Group, a leading provider of online travel and related services that operates the Trip.com, Ctrip, and Skyscanner brands.

The partnership will provide Trip.com Group with access to Hotelbeds’ Beyond The Bed portfolio of more than 18,000 activities in 690 destinations, 25,000 transfer routes in 1,100 destinations, as well as theme-park attractions and entrance tickets for events all over the world.

Products from the Beyond The Bed portfolio will be directly connected with Trip.com Group’s system via API connectivity. End customers will get access to Beyond The Bed’s attractive portfolio of tours and activities through Trip.com Group’s in-destination services sales points, vacation packaging and packaged tour channels.

The agreement provides ancillary supplier partners of Beyond The Bed with access to Trip.com Group’s 400 million customers via both the Chinese and non-Chinese distribution channels of Trip.com Group, which operates the Ctrip, Trip.com, and Skyscanner platforms.

Forrest Zhang, Managing Director China, Hotelbeds, said, “We’re very pleased to extend our long-standing partnership with Trip.com Group as their customers are highly-valued by our supplier partners all around the world. We’ve worked hard over the last few years to make our ancillaries product range more and more relevant for Chinese travellers and our local sales team presence in China ensures that the sales process is China-friendly.&nbsp;Trip.com Group has more than 43% market share of China’s online tourism, itself the biggest tourism market in the world, and the market is rapidly growing year-on-year so we expect this partnership to generate significant sales growth for our supplier partners around the world.”

Xiaojiang Yu, CEO of Tickets &amp; Activities Business Unit at Trip.com Group, said, “We’re very excited to gain access to in-destination ancillary services via the Beyond the Bed portfolio of Hotelbeds. Many of our customers look for unique travel products that can give them authentic local experiences when travelling internationally and the Hotelbeds range of products and high level of exclusive deals is both incomparable and, importantly, adapted for the needs of Chinese travellers.”

&nbsp;

About Hotelbeds 

Hotelbeds is the world’s leading bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotel properties across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – whilst not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty schemes in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain.

Follow us:

Linkedin: https://www.linkedin.com/company/hotelbeds

Twitter: @Hotelbeds

Facebook: Hotelbeds

Hotelbeds Media Contact

PR, Media Relations &amp; Corporate Affairs

Wei Wang whitney.wang@hotelbeds.com

&nbsp;

About Trip.com Group Limited:

Trip.com Group Limited is a leading one-stop travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through the aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003, Trip.com Group has become one of the best-known travel brands in the world, with the mission of 'making every trip the perfect trip.

Trip.com Group International PR 

pr@trip.com

Tel: (+86) 21 3406 4880 ext 196455


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Hotelbeds signs ancillary distribution agreement with Trip.com Group 


	‘Safe2Stay’ consolidates into one filterable category the different COVID-19 health and safety measures in place from hotels and providers of transfers, activities, events, theme parks and car rental. &nbsp;
	All Hotelbeds supplier partners are eligible and protocols from partners such as Accor, Radisson, Hyatt, RIU Hotels and Resorts, the American Hotel &amp; Lodging Association and the Spanish Institute of Tourist Quality will be included.
	The category will feature a badge alongside information that will be made available to clients of both Hotelbeds and Bedsonline via a filter on the booking engine.


&nbsp;

Palma, Spain,&nbsp;26th May 2020&nbsp;–&nbsp; Hotelbeds , the world’s leading bedbank, has announced plans to launch&nbsp;

Safe2Stay is a distribution filter category that consolidates and displays in the booking process the different COVID-19 health and safety protocols and certifications that travel industry companies, tourism boards and lobby groups have recently created.

The Safe2Stay category covers both accommodation and providers of services such as transfers, activities, theme parks and car rental. All products with a listing in the category will feature a Safe2Stay badge in the booking engine along with details of what this means outlined in a glossary compiling all protocols in one reference point.

All partners working with Hotelbeds that have created their own COVID-19 health and safety protocols are eligible to include their information in the filter category and hotels partners can do so directly via MaxiRoom, Hotelbeds’ partner extranet. &nbsp;

Global health and safety certifications from hotel chain partners such as Accor, Radisson, Hyatt and RIU Hotels and Resorts, as well as organizations such as the American Hotel &amp; Lodging Association and Turismo de Portugal, will be displayed in the Safe2Stay filter category alongside those of many other companies and institutions.

This category will be visible as a filter on the Hotelbeds and Bedsonline booking engines and the same information will be made available to all of Hotelbeds’ API clients to configure into their own systems.

Tobias Thibaut, Risk, Compliance, Internal Audit &amp; Sustainability Director at Hotelbeds, said: “Today more than ever, we need to focus on the safety and wellbeing of guests during the COVID-19 pandemic. When it becomes available in a few weeks our ‘Safe2Stay’ filter category will be very valuable for our clients when reserving a hotel for their customers or other ancillary products by giving them greater confidence and thus helping the tourism sector recover more quickly.

“As there are already many different standards and certification processes out there, it is important to bring them together under one category and for the information to be easily displayed in the booking process. We encourage all our supplier partners out there who have introduced their own standards or who are adhering to third party standards to input the details in MaxiRoom right away to gain the Safe2Stay badge”

This news follows the recent announcement that Hotelbeds has backed the World Travel &amp; Tourism Council’s ‘Safe Travels’ initiative and is working towards making this available in Hotelbeds’ distribution process. Safe Travels creates global recovery protocols – including for hotels – for the COVID-19 pandemic, with the help of industry associations, health experts and governments.

&nbsp;

About Hotelbeds 

Hotelbeds is the world’s leading Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 25,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the

Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain and employs around 4,500 employees across over 60 offices globally.

&nbsp;

Follow us on:

LinkedIn:&nbsp;https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: Hotelbeds_official

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Antonia Aguiló

a.aguilo@hotelbeds.com


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Hotelbeds to launch ‘Safe2Stay’ to support industry recovery  


	Online version of the program temporarily replaces the volunteering activities that have been cancelled due to COVID-19.
	Over 30 volunteering opportunities that respond to COVID-19 impact available to Hotelbeds staff throughout the globe during this global pandemic.
	Since launching the Corporate Volunteering Program two years ago, around two thirds of Hotelbeds’ staff have participated in 350 activities, dedicating over 7,500 hours.


Palma, Spain,&nbsp;6th May 2020&nbsp;–&nbsp; Hotelbeds , the world’s leading bedbank, has today confirmed the launch of&nbsp; a virtual version of its existing Corporate Volunteering program to assist those most vulnerable during COVID-19.

The new online program started last week and temporarily replaces the in-person Hotelbeds volunteering activities that unfortunately have been cancelled or postponed due to COVID-19.

This remote program encourages the company’s global workforce to actively participate in volunteering opportunities throughout the globe – including in Spain, the United States, Mexico, and more countries – during this global pandemic, making meaningful contributions to those most affected by COVID-19.

The activities are all carried out remotely to ensure the safety of Hotelbeds’ employees and include over 30 volunteering opportunities such as aiding the elderly, entertaining children, and sharing crucial skills with NGOs.&nbsp;

Examples of some activities already undertaken include: telephone calls and letters to COVID victims in hospitals, supporting Mallorca sense Fam to translate its annual report from Spanish to English;&nbsp; and guiding blind or low-vision users from ‘Be my eyes’, a free app that connects blind and low-vision people with sighted volunteers through a live video call.

Teresa Laso, Head of Corporate Sustainability, said: “Giving back to our community has always been at the core of Hotelbeds’ culture and we are needed now more than ever before. With so many inspiring examples of remote working and communities embracing digital methods to bring people together as a result of COVID-19, we were determined to find a way to shift our existing Corporate Volunteer Program into the virtual sphere during this period.

“The current activities have been chosen because they are very well suited to the technological requirements needed, but also because they are focused on the new needs of many out there due to COVID-19 – for example helping to entertain&nbsp; children whose school is closed but their parents are still working, or elderly people who are unable to receive visitors in person currently.”&nbsp;

The Hotelbeds Corporate Volunteering program was launched two years ago across the main company offices worldwide, including its headquarters in Palma, Mallorca, plus offices in Orlando, Singapore, Bangkok, Cancun, Dubai, London, Beijing, Shanghai, Tokyo, New Delhi and Zurich. Since then, two thirds of employees worldwide have participated in around 350 volunteering activities dedicating over 7,500 hours to support the following areas: the environment, health, people at risk of social exclusion, poverty and childhood.

Around 100 NGOs around the globe have been able to benefit from Hotelbeds’ Corporate Volunteering program, including NGOs such as Give Kids the World in Orlando, Beyond Social Services in Singapore, The Thai Red Cross in Bangkok, Mallorca Sense Fam and El Grec in Mallorca, and Food for Life in Tel Aviv, among many others.

&nbsp;

About Hotelbeds 

Hotelbeds is the world’s leading Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 24,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the

Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain and employs around 4,500 employees across over 60 offices globally.

&nbsp;

Follow us on:

LinkedIn:&nbsp;https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: Hotelbeds_official

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Antonia Aguiló

a.aguilo@hotelbeds.com


header-Voluntariado-hotelbeds.jpg

Hotelbeds shifts Corporate Volunteering Program to virtual activities to respond to COVID-19 epidemic


	Campaign offers frontline COVID-19 workers discounts of up to 25% for participating hotels with the security of&nbsp; fully refundable rates.
	Additionally, Hotelbeds will donate €5 for every reservation made to the International Committee of the Red Cross (ICRC) for programmes to help the world's most vulnerable communities worldwide respond to COVID-19.
	Mid-May launch for arrivals until the end of the year and all hotels working with Hotelbeds are eligible to sign-up to welcome heroes.


Palma, Spain,&nbsp;27th April 2020&nbsp;–&nbsp; Hotelbeds , the world’s leading bedbank, has announced today the launch of a ‘Holidays for Heroes’ campaign in partnership with participating hotels.

The objective of the campaign is to give exclusive discounts of up to 25% to frontline ‘heroes’ for all bookings made via selected Hotelbeds partners and&nbsp;the company’s retail brand Bedsonline.

The booking period for the campaign will be from mid-May up until 31st October for arrivals up until the end of the year and all rates will be fully refundable.

Additionally, Hotelbeds will donate €5 to the International Committee of the Red Cross (ICRC)&nbsp;for every reservation. The funds will be used for ICRC programmes assisting&nbsp;vulnerable communities worldwide in the fight&nbsp;against COVID-19.

Holidays for Heroes is designed to acknowledge the efforts of all those frontline professionals who are working hard to combat COVID-19 and&nbsp; workers such as health professionals, security forces and bodies, farmers, supermarket and pharmacy workers, delivery workers, cleaning staff, journalists and more will be eligible.

Hotelbeds is currently working hard to sign-up hotel properties to participate in the program and welcome heroes.&nbsp; All hotels currently working with Hotelbeds are eligible to participate and simply need to offer exclusive discounts to the eligible ‘heroes’.

The exclusive rates offered by participating hotels will be distributed across Hotelbeds’ network of over 60,000 B2B travel buyers globally, such as travel agents, tour operators, airlines and points redemption schemes.

León Herce, Global Sales Director at Hotelbeds, said: "Despite the difficult situation many people around the world are experiencing, there are some very important unsung heroes that are giving their best by working for our safety and well-being: health professionals, police officers, supermarket employees and many more.

“At Hotelbeds we want to thank them in the way we know best: helping them with a holiday when the time is right! These negotiated exclusive rates on participating properties will do just that for them when this pandemic is eventually over, but giving them the certainty to book now knowing that the rates are refundable.

“Already we´ve heard from many hoteliers keen to offer discounts&nbsp; to heroes and participate in this campaign, but any extra hoteliers out there keen to participate should contact their Hotelbeds contracting manager today.

“Likewise we cannot stop thinking about all those who have been most affected by this pandemic, and that is why, for every booking received, Hotelbeds will donate €5 to the International Committee of the Red Cross for programmes to assist those most vulnerable to COVID-19.”

&nbsp;

About Hotelbeds 

Hotelbeds is the world’s leading business-to-business Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 24,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the

Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain and employs around 5,000 employees across over 60 offices globally.

&nbsp;

Follow us on:

LinkedIn:&nbsp;https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: Hotelbeds_official

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Antonia Aguiló

a.aguilo@hotelbeds.com

&nbsp;

About the ICRC

The International Committee of the Red Cross is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.&nbsp;

www.icrc.org


header-heroes-hotelbeds.jpg

Hotelbeds launches ‘Holidays for Heroes’ campaign to thank frontline COVID-19 professionals


	Launch of WhatsApp and Facebook Messenger subscription services for clients and hotel partners.&nbsp;
	Interactive menu offers automated responses to latest updates including force majeure details and destination closure guidance.
	Information complements Hotelbeds’ dedicated COVID-19 response website launched in mid-March.


Palma, Spain,&nbsp;21st April 2020&nbsp;–&nbsp; Hotelbeds , the world´s leading bedbank, has today announced the launch of two innovative COVID-19 operational update services for partners.

Hotelbeds has developed an automated WhatsApp and a Facebook Messenger service to enable partners to receive the latest updates on operational issues related to COVID-19.

Examples of information available via the WhatsApp and Facebook Messenger services include:


	Details of the global force majeure that Hotelbeds has put in place for all bookings worldwide (with some exceptions) until April 30.
	Lists of destinations that have been closed by local governments, along details of how pre-existing bookings for those markets are being proactively cancelled.
	Information on how to cancel and modify bookings via the Hotelbeds website.
	Reference copies of official update emails sent to partners over the last few weeks.
	Plus Q&amp;As to answer the most common questions asked by partners


By subscribing to the services Hotelbeds partners can ask questions via an interactive menu with automated responses, request responses from the operations teams, and subscribe for further updates.

The information available in both the WhatsApp and Facebook Messenger service complements the comprehensive information available from the dedicated COVID-19 operational website created by Hotelbeds in mid-March and updated daily since.

Gareth Matthews, Marketing &amp; Communications Director of Hotelbeds,&nbsp;comments: “Up-to-the minute operational updates on COVID-19 are essential to both our clients and hotel partners during these challenging times.

“We quickly developed our COVID-19 dedicated website resource for partners but were keen to go further by allowing people to also access information via convenient channels like WhatsApp and Facebook Messenger – I´d like to thank the team for developing this in record time.

“To all our clients and hotel partners out there I´d just like to say that we recognise that these are very tough times. But we want you to know that we will be with you all the way, right now and then when you and your customers and guests are ready to go again.

“Over the coming weeks and months we´ll be announcing further actions that we´ll be taking to fulfil this promise.”

Clients and hotel partners looking for the full weblinks to register for the services can find them by clicking here.

About Hotelbeds 

Hotelbeds is the world’s leading business-to-business Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 24,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain and employs around 5,000 employees across over 60 offices globally.

&nbsp;

Follow us on:

LinkedIn:&nbsp;https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

Instagram: Hotelbeds_official

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Roman Townsend

rtownsend@hotelbeds.com


HB-NewMess_1600x350.jpg

Hotelbeds launches innovative COVID-19 updates via WhatsApp and Facebook Messenger

Palma – Spain, 24 March 2020 - Given the unprecedented impact that COVID-19 is having on the global travel industry, Hotelbeds would like to update all stakeholders on its top three priorities: protecting the health of employees, standing by commercial partners and ensuring business continuity.

The pandemic is having a very significant impact on both cancellations and forward bookings. Nonetheless we are a global, financially robust business, in regular dialogue with our supportive shareholders. Therefore, together with the actions we are taking to protect the business, we are well positioned to both withstand these unparalleled circumstances and help our partners fully benefit from the recovery when it occurs.

The actions we have taken: 


	Home working: To both protect the health of our employees and ensure business continuity, the vast majority of our staff globally have been working from home since Monday 16 March. They are properly equipped with the technology needed to work effectively and we have provided them with up-to-date health and safety guidance.
	Adapting our activity: Due to reduced demand we are adapting the working hours of our employees across the business and at the same time refocusing our efforts towards ensuring we are in the best possible shape to capture the volumes when they return. We will continue monitoring this challenging situation and adapt our measures as required.
	Operational staffing: We have temporarily put in place increased staffing levels at our operations centres worldwide to respond to the very high demand for re-bookings and cancellations.
	Keeping our partners updated: We are in continual contact with our commercial partners to support them at this difficult time and have launched a dedicated COVID-19 web portal.
	Global ‘force majeure’: We declared a ‘force majeure’ for all bookings worldwide subject to a few exceptions[1]. This means, in most circumstances, travellers will receive a full refund on their bookings.
	Collaborating with our supplier partners: We are adapting contracts with our hotel and supplier partners in line with the current context of travel restrictions, hotel closures and flight cancellations.


Carlos Muñoz, Hotelbeds’ Managing Director commented: “On behalf of the whole management team, I would personally like to thank all of our staff globally who have been working tirelessly with full commitment and professionalism over the last weeks responding to this unforeseeable shock to the industry and wider world.

“Despite the very difficult situation the industry is facing, we can be confident that the demand will come back, and when it does, we will do all we can to help our valued customers and supplier partners recover their business at the very earliest opportunity.”

“These are truly unprecedented times and we wish to assure our stakeholders that we recognise our responsibility and the part we play in their physical and economic wellbeing. Our prayers and thoughts are with everyone’s families.”

About Hotelbeds

Hotelbeds is the world’s leading business-to-business Bedbank.

In a fragmented and complex travel landscape, Hotelbeds provides over 180,000 hotels across the globe with access to high-value, complementary distribution channels that significantly increase occupancy rates and optimise RevPAR – while not competing with the hotelier’s direct distribution strategy.

Hotelbeds does this by offering hoteliers access to a network of over 60,000 hard-to-access B2B travel buyers such as tour operators, retail travel agents, airline websites, and loyalty partners in over 140 source markets worldwide. These channels provide hotel partners with returning guests that book further in advance, cancel less, spend more in-destination and stay longer.

In addition to accommodation, Hotelbeds is also the world’s largest B2B seller of travel ancillaries, offering 24,000 transfer routes and 18,000 activities, as well as attractions, tickets and car hire. Operating under the ‘Beyond the

Bed’ product line, it provides both hoteliers and travel distribution partners with an efficient platform and powerful tools to easily integrate and commercialise its leading portfolio of high-margin products.

The company is headquartered in Palma, Spain and employs around 5,000 employees across over 60 offices globally.

&nbsp;

Follow us on:

LinkedIn: https://www.linkedin.com/company/hotelbeds-group

Twitter: @Hotelbeds

Facebook: Hotelbeds

&nbsp;

Hotelbeds media contact

Media Relations &amp; Corporate Affairs

Roman Townsend

rtownsend@hotelbeds.com

&nbsp;

&nbsp;


[1] &nbsp;See our website at www.hotelbeds.com for up to date information on the current exceptions&nbsp;




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